Bích Ngọc Cao serves as chief operations officer for Define American, the nation’s leading nonprofit media and culture change organization that fights injustice and anti-immigrant hate through the power of storytelling. Recognized as one of Fast Company's Most Innovative Companies of 2019, Define American jumpstarts widespread culture change around citizenship, race and identity in a changing America, through event curation, media consulting and creation, and grassroots organizing.
Bích Ngọc previously led special projects at the Los Angeles Times, where she worked with Pulitzer Prize-winning journalists Jonathan Gold and Jose Antonio Vargas on new digital initiatives.
She has served in digital marketing roles at Capitol Music Group’s Harvest Records and Warner Bros. Records, where she created campaigns for artists such as TV On The Radio, Morrissey, Banks, The New Basement Tapes featuring Elvis Costello and Marcus Mumford, and The Veronicas.
She began her career at MySpace, launching the original MySpace Music and helping to build a fledgling social network into a global entertainment destination.
After MySpace, Bích Ngọc joined Bobby Shriver and Bono to co-found and launch (RED), a unique product partnership amongst global brands such as Apple, Gap, Converse and American Express, to raise $100 million for AIDS programs in Africa within the first year. As of December 2018, (RED) has generated $600 million to prevent and treat HIV/AIDS.
A lifelong Angeleno and USC alumna, Bích Ngọc is committed to public service and serves as president of the Board of Library Commissioners for the city of Los Angeles. During her tenure leading the Los Angeles Public Library, the 73-library system received the nation’s highest library honor, the National Medal for Museum and Library Service.
Bích Ngọc wrote an essay about online organizing in the New York Times-bestselling book “MoveOn’s 50 Ways to Love Your Country.”